Privacy & Security Policy

Your Credit Union values member privacy and has strict policies and procedures to protect member information from being disclosed to unauthorized parties. This notice describes our privacy policy and how the Credit Union and its affiliated credit union service organizations (an "Affiliate") treat the information we receive about you. This notice refers to the Credit Union and its Affiliates by using the terms "us,"
"we" or "our."

Why We Collect and How We use Information: We collect and use non-public personal and public personal information ("information") about you for business purposes with respect to our financial and other business relationships involving you. These business purposes include evaluating applications we receive from you for our products and services, processing your transactions with us, and reviewing your product and service relationships with us.

How We Collect Information: We get most information directly from you. The information you give us when applying for our products and services generally provides the information we need. If we need to verify information or need additional information, we may obtain information from third parties such as adult family members, employers, and consumer reporting agencies.

What Information We Collect: We collect information about you that relates to your finances, employment, credit history, and transaction history with us or with others, including our Affiliates. Information we receive about you may include your name, address, social security number, assets, and income. Information about your transactions with us may include your account balance, payment history, credit card usage, and credit history.

How We Protect Information: We treat the information in a confidential manner. Our employees are required to protect the confidentiality of information. Employees may access information only when there is an appropriate reason to do so, such as to process transactions or offer our products and services. We also maintain physical, electronic and procedural safeguards to protect information and these safeguards comply with all applicable laws. Employees are required to comply with our established policies and procedures. When we share information with third party companies to provide products or services, we require the third party to agree that they will keep your information confidential and only use the information for the specified purpose.

Information Disclosure: We may disclose any information when we believe it necessary for the conduct of our business, or where disclosure is permitted by law. For example, information may be disclosed to others to enable them to provide business services for us, such as performing administrative activities for us or assisting in processing a transaction requested by you. Information may also be disclosed for audit or research purposes or to law enforcement or regulatory agencies. We might do this, for example, to help prevent fraud. Information may also be disclosed to Affiliates as well as others that are outside the Credit Union, such as companies that process data for us and consumer reporting agencies. We may provide information to marketing companies to assist us in offering our products and services to you and to financial service companies with which we have a joint marketing agreement. We may share information with third party companies that may offer you products or services on our behalf, such as financial services providers (e.g. insurance companies) or non-financial companies or non-profit organizations. We may make other disclosures of information as permitted by law. We do not disclose any information about former members, except as required by law.

When you give us information about yourself over our Web site, we use it to verify who you are, to keep your account with us secure, and to complete your transactions or business. Your personal information is private and we respect your privacy. The information you give us, stays with us. We never will sell information about you to any third party. We never give your e-mail address to anyone, and we won't send you unsolicited e-mail. If we want to use your comments or correspondence, we'll always ask you first. (And we only use it if you give permission.)

At First Education Federal Credit Union, your personal and account information is secure and private - always.

Internet Account Access Security
What kind of security is being used for Internet Account Access?

First Education Federal Credit Union uses the latest technology to protect your account information from exposure to unauthorized persons. Below are some of the components of this security system:

- An account number and PIN are required to access the system.
- 256-bit encryption scrambles your transmissions when crossing the Internet.
- After entering a PIN incorrectly three times, access to an account is blocked.
- GeoTrust, the recognized leader in Internet security, allows you to see the security features of our Internet Account Access program before you use it.
- You are responsible for protecting the secrecy of your PIN .
- We recommend you not store secured pages in your cache or leave your computer unattended while you are logged into our Internet Account Access.

What is encryption?
Encryption takes meaningful text and numbers and scrambles them into numerical nonsense before transmitting them across the Internet. Your account information becomes "all mixed up and nonsense" when encryption is in place. For example, "pay $40 from checking to loan #1" could become something like "752144835628174317312".

The encryption process occurs for information going both directions - from your computer to the credit union and vice versa. Encryption uses complex algorithmic formulas to create a key that is used to translate the nonsense back to "pay $40 from checking to loan #1". There are billions of potential keys, and a different key is used for each Internet Account Access session. Your computer and First Education Federal Credit Union 's computer establish this key when they make your Internet Account Access connection.

Because there are billions of potential keys, it would take a thief several lifetimes to come up with the exact key a specific transmission uses. Netscape estimates the basic level of encryption (40-bit or international) would take a 64-MIPS computer a year of dedicated processor time to break. Domestic, or 256-bit, encryption is exponentially more difficult to break. That is why we suggest using only 256-bit encryption to give you the highest level of protection while using these Internet services.

© First Education Federal Credit Union 2010 - All Rights Reserved