It's frustrating to have to get a new debit and/or credit card because a retailer has not put adequate data protection safeguards in place. Know that we at your credit union are ever vigilant; protecting your data and financial information is our top priority. Our systems are certified tight and tested.
Because it is so time-consuming to call members, we ask that you take a moment to make sure we have your current email address. We will never share that info nor will we spam you. Email is the easiest and fastest way to contact a large group of people. We are working on a way to broadcast text messages to our members, so having your cell phone number and provider will be helpful to us in the future.
We recently emailed and called over 300 members who cards were believed to be included in the Albertson's breach. We are recommending that those cards be replaced and can do that easily during normal office hours at the credit union.
Home Depot announced on September 2nd that there was a possible data breach. This has since been confirmed. The breach began sometime in April 2014 through present. Home Depot has not yet announced that this breach has been sealed. Similar to the December Target breach, payment card information including name, card number, expiration date and CVV were stolen. Home Depot has not yet affirmed that Personal Identification Numbers (PINs) were or were not included.
Although we have not yet received hard data, we are preparing for a large number of member cards to need replacing. We will receive actual card numbers from our VISA processor in the upcoming days and will contact affected members as soon as possible.
We are sorry that our members have to go through this.
Here are some articles that may help fill in the information gaps:
Home Depot Notice to Customers