NetTeller Online Banking

Mobile Banking

Account access where you need it, when you need it with AirTeller

AirTeller Mobile Banking makes it easy to bank securely wherever you are and on the go. This convenient, secure service lets you access your account information and conduct financial transactions from any web­-enabled wireless device. With AirTeller you can check balances, view transaction history, transfer money within your account, make loan and credit card payments, and pay your bills via Bill Pay. And, you can transact anytime, anywhere. All you need is Internet access.
 
You must first have access to NetTeller to sign up for AirTeller or TextTeller.
 
Ready to Start? How to activate Mobile Services
 

What is AirTeller?

AirTeller is a small software application that resides directly on your mobile phone. With AirTeller, you can perform the most important functions of our computer­-based online banking, NetTeller.

How do I get the app?

For Android, search for AirTeller or First Education in the Play Store.
For iPhone or iPad, search for AirTeller or First Education in iTunes.

What Services are Available?

An AirTeller user can perform the majority of tasks you would perform on your personal computer. These include the ability to view account balances, view transaction histories, transfer funds within your account and pay bills. AirTeller also gives you secure messaging that connects directly to First Education. All terms and conditions applicable to NetTeller apply to AirTeller.

How is Security Handled?

128 bit encryption -­ This means that neither the wireless carrier, nor anyone else, is able to infringe on the consumer’s wireless signal. It will also be impossible for anyone to decipher information sent to the phone. The secure messaging is not accessible from outside First Education’s server, and is thus immune to spamming, spoofing or phishing.

 Secure login information is not stored on the device ­ – If you lose your phone you do not have to worry about deactivating your phone.

 Automatic logout due to inactivity  ­- If the application is inactive for 5 minutes or the application is closed; it will time out and require that you log back in.

 Exact same account lockout procedures as internet banking ­ – After 3 incorrect login attempts, you will have to reset your password.

 Account masking ­ – Account numbers are truncated to only display the last 4 digits.

What if I Lose my Phone?

Change your NetTeller password immediately. That way, even if your password is known by the person who finds your phone, or if you have saved your password on the phone (we recommend against this!) it will not work. Report the loss to your phone carriers and ask them to disable the old phone. As always, whenever there is a possibility of unauthorized access to your account, you should watch your account closely so you can detect unauthorized transactions quickly and report them to us.

If I Have Nicknamed my Accounts, will the Nicknames Transfer to AirTeller?

Yes, nicknames will transfer from NetTeller (online banking) to AirTeller.

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