NetTeller Online Banking

Privacy Policy

At First Education Federal Credit Union we respect your right to privacy and understand the importance of maintaining the security of your personal information. This Online Privacy Policy only relates to the information we collect online though our eServices. eServices include www.firstedfcu.com, our website, NetTeller, our home banking website and AirTeller, our mobile banking application.

INFORMATION WE COLLECT ABOUT YOU
When you visit one of our eServices, you may be asked to provide information about you that is personally identifiable. This may include: your name, address, email address, telephone number, tax identification number or any other identifier that permits physical or online contact with you.

In addition, we may collect and store the following information about your visit: the IP address from which you access the eService; the type of browser and operating system used to access the eService; the date and time you access the eService; the Internet address of the site from which you linked directly to the eService; and the pages you visit, the information you request and transactions you perform in the eService.

COOKIES AND “DO NOT TRACK” MECHANISMS
We will occasionally use a “cookie” for the purpose of providing an improved service. A cookie is a small piece of data given to your browser by a website, which can later be retrieved. A cookie is a way for website to recognize whether or not you have visited the site before. The cookie can be read by the website that “set” the cookie. We use cookies for administrative purposes, such as online banking session management, or in areas where you are able to customize the information you see. The use of cookies makes your online experience easier and more personal.

You may elect to set your web browser to inform you when cookies are set, prevent them from being set, or enable your web browser’s “Do Not Track” signal or similar mechanism. However, if you elect to prevent cookies from being set or enable your web browser’s “Do Not Track” signal or similar mechanism, some web banking functions may not work properly.

CATEGORIES OF THIRD-PARTIES WITH WHOM WE MAY SHARE INFORMATION
We disclose personal information with third-parties only as permitted by law in connection with the administration, processing or servicing of accounts. We do not disclose personal information to third-parties or make available, any personal information about your online
activities over time and across different websites when you use our eServices.

We do not share your personally identifiable information with third-parties except as permitted by law to entities that perform services for us on your behalf. This may include disclosure to a credit reporting agency or in response to a subpoena or other legal process; disclosure to protect against fraud, or as part of an audit or examination.

PROTECTING YOUR INFORMATION, CONFIDENTIALITY, AND SECURITY
We are committed to protecting your personal information. We maintain physical, electronic and procedural safeguards that comply with federal standards to guard your personal information.

CHILDREN’S ONLINE PRIVACY PROTECTION ACT (“COPPA”) DISCLOSURE
The Children’s Online Privacy Protection Act (COPPA) was passed to give parents increased control over what information is collected from their children online and how such information is used. The law applies to websites and services directed to, and which knowingly collect information from, children under the age of 13. First Education Federal Credit Union’s websites and online services are not directed to children under the age of 13, nor is information knowingly collected from them. For additional information on COPPA protections, please see the FTC website at: //www.consumer.ftc.gov/articles/0031-protecting-your-childs-privacy-online

UPDATES TO THIS POLICY
This Policy is subject to change at any time. Please review it periodically. We will revise the “Effective Date” stated at the bottom, of this Policy at the time any material changes to the Policy are made. Your use of the Site following these changes means that you accept the revised Policy.

CONTACT US
If you have any questions regarding this Policy call us at 307-432-7400 or write to us at:
First Education Federal Credit Union
PO Box 20030
Cheyenne, WY 82003

Revised 03/29/2018

First Education Logo
NCUA Insurance logo

© 2018 First Education Federal Credit Union

PHONE NUMBERS
(307) 432-7400
(800) 584-9366

MAILING ADDRESS
PO Box 20030
Cheyenne, WY
82003-7000

Privacy Policy
BRANCH LOCATION
120 W. Carlson St.
Cheyenne, WY
82009-3930

EMAIL
ms@firstedfcu.com

ROUTING NUMBER
3070-8661-7
BUSINESS HOURS
Lobby -
   Monday-Friday  8:30am - 5:30pm
   Saturday            Closed
Drive Up -
   Monday-Friday  7:30am - 5:30pm
   Saturday            9:00am - Noon
Closed Sundays/Federal Holidays Equal Housing Logo
Enter your Infotext or Widgets here...